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How does marking the Primary? or Inactive? checkbox on phone information in Raiser's Edge affect Luminate phone information for mapped phone types when using the RELO plugin?
Article Number: 100035
Products:
The Raiser's Edge version 7.94 and above has the option to mark phones as Primary? or Inactive? via a checkbox on the constituent record phone grid. Marking the Primary? checkbox in Raiser's Edge will overwrite the mapped phone type in Luminate Online, this is true even if the Luminate phone was more recently updated. Contact information marked as inactive in Raiser's Edge will not sync to Luminate records.
