Error: Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server.The Citrix SSL Relay name could not be resolved (SSL error 40) - when launching a Hosted application
You may receive this message after clicking on the icon to start your program in Blackbaud Hosting Services. The message indicates that the Citrix Receiver was unable to connect to the Blackbaud Hosting Services servers. This may happen if your web browser or computer is storing out-of-date network information.