Revenue amount on the record does not match the amount under recent membership transactions

When reviewing recent member transactions for a constituent on their membership record you may notice that the amount column does not match the revenue amount on the revenue transaction. 
This issue has been resolved. If you experience this error, please click Chat with Support to provide the exact steps that were taken.

Steps to Duplicate

  1. Go to the transaction record of the payment
  2. Take note of the amount of the payment
  3. Go to the constituent record of the constituent
  4. Click on the Memberships tab on his record and click on the name of the membership
  5. Under Recent membership transactions notice that the transaction amount here does not match the amount on the payment

Environment

 Altru Arts & Cultural
 Yes
 4.91

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.