Raiser’s Edge NXT enables fundraisers and other users at nonprofit organizations to interact with their donor relationships and fundraising data quickly and efficiently. With Nonprofit Intelligence, directors and other users can view dashboards of metrics to track and analyze the organization’s overall fundraising performance. With a feature as rich and insightful as Nonprofit Intelligence, we realize there may be questions.
Q: What is Nonprofit Intelligence (NPI)? A:Nonprofit Intelligence is a self-serve, easy-to-use analysis feature that enables users to view prescriptive dashboards and metrics to discover opportunities faster, share knowledge across their organization, and act on insights to drive results. Currently, this includes a new Analyze area with dashboards for overall fundraising analysis and records for campaigns, funds, and appeals to track their individual performance.
Q: How much does NPI cost? A1: The first release of NPI is included in the existing packages and price levels. Packages and pricing will not change with this initial release. However, as functionality and options mature, pricing and packaging will adjust to reflect the requirements of our various customers. For example, as custom reporting and the ability to use third party data sources in the reports becomes available, those options may only be sold in certain subscription tiers or for a premium. A2: Please note, some dashboards or metrics are module-specific and will not be available if the module is not part of your current package.
Q: When will I get NPI? A1: All Raiser’s Edge NXT clients will receive NPI around the end of May. We previously had released in waves to minimize the impact that if would have on our clients.
A2: Initially, NPI will focus on the visualization of your data through dashboards, but this is expected to expand in 2016 and beyond to include custom reporting, data source integration, and benchmarking opportunities in the application.
Q: Does NPI replace the reports I pull in the database view, or can I still pull those reports? A: Reports in the database view are not going away, but NPI enables a more functional view of your data, making it truly actionable. You can still leverage the existing reporting the database view if preferred.
Q: Will I run or configure dashboard or reports in the database view for NPI? A: Data from the database view for NPI will automatically appear in the web view. You will not have to configure any reports in the database view to view NPI in the web view.
Q: Can I create custom reports with NPI? A: Short answer: Eventually. Initially, NPI focuses on the visualization of your data through dashboards, but this should expand in 2016 and beyond to include custom reporting, data source integration, and benchmarking opportunities in the application.
Q: Does NPI replace Crystal Reports? Is Crystal Reports going away? A:Crystal Reports is not going away, but reporting in the web view is not powered by Crystal Reports. You can still use the Crystal Reports feature in the database view if necessary.
Q: Can I do bulk data import/export, pull in third-party data sources, or use a third-party warehouse with NPI? A1: No. Another NXT tool, which may include our new API functionality, will eventually enable bulk data import and export, but it’s not yet clear which path will provide that solution. A2: For reporting, our roadmap includes the ability to incorporate third-party data from an intelligence perspective, not a transactional perspective. A3: We are still evaluating options for customers who do not want to use the warehouse provided by Blackbaud.
Q: Did you partner to build this? A: By delivering a truly cloud-based application, we can build the right tool for the right job. We are also expanding our capability to more effectively leverage different technologies to deliver the functionality you need in a rapid and quality fashion.
Q: Can I allow/restrict access to NPI to only specific users? A: Yes. In the web view, system admins at your organization can grant security groups access to NPI’s Analyze area and can limit which dashboards ¾ presented as tabs ¾ each group can access. At this time, access to each tab in Analyze is set as “all or nothing,” where security for individual metrics is not available.
Q: How can I find out more about NPI? A: Please visit the Nonprofit Intelligence Homepage for the latest news, resources, and information pertaining specifically to the release of NPI.