Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
Why does an unexpected error occur when attempting to export School Form submissions?
If an "Unexpected error has occurred" when exporting School Form submissions, follow these instructions to clear your browser's cache, then reopen the browser and navigate to the School Form to display the non-cached version of the submission page.