Phone numbers in Altru entered through web forms don't have a country

When reviewing records in your Altru database you may notice that some phone numbers don't have a country added to them. This may happen when a gift is purchased for a constituent that didn't exist in your Altru database. When Altru created the constituent a phone number was added to the record but there was no country attached to the phone number
This is working as designed. A community post has been created here if you would like to vote on this issue and leave a comment for our team.

Steps to Duplicate

  1. Go to a membership web form
  2. Purchase a gift membership for a constituent that does not exist in your Altru database
  3. Go to the constituent's record in Altru after the purchase has been finalized
  4. Click on the contact tab of the record
  5. Click on the drop down arrow next to the phone number and click edit
Notice that the country field is blank


 Altru Arts & Cultural

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