BBIS Transaction Manager error :Exception message: Input string was not in a correct format.

Exception information:
    Exception type: FormatException
    Exception message: Input string was not in a correct format.
   at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
   at System.Number.ParseDecimal(String value, NumberStyles options, NumberFormatInfo numfmt)
   at Blackbaud.AppFx.DataListUtility.DataListStringValueToDec(String value)
   at Blackbaud.Web.Content.Core.DataLists.Constituent.TransactionManagerRecordsRow..ctor(String[] dataListRowValues)
   at Blackbaud.Web.Content.Core.DataLists.Constituent.TransactionManagerRecords.CreateListRow(String[] rowValues)
   at Blackbaud.AppFx.WebAPI.DataListServices.LoadResults[T](DataListResultRow[] rows, Func`2 rowFactoryFunction)
   at Blackbaud.AppFx.WebAPI.DataListServices.LoadResults[T](AppFxWebServiceProvider provider, DataListRowFactoryDelegate`1 rowFactory, DataListLoadRequest request)
   at Blackbaud.AppFx.WebAPI.DataListServices.GetListRows[T](AppFxWebServiceProvider provider, DataListRowFactoryDelegate`1 rowFactory, DataListLoadRequest request)
   at Blackbaud.Web.Content.Core.DataLists.Constituent.TransactionManagerRecords.GetRows(AppFxWebServiceProvider provider, String recordID, TransactionManagerRecordsFilterData filter)
   at Blackbaud.Web.Content.Core.InfinityGivingHistoryLoader.GetGifts()
   at Blackbaud.Web.Content.Core.InfinityGivingHistoryLoader.Load(GivingHistoryFields target)
   at Blackbaud.Web.Content.Core.Data.GivingHistory.get_GivingHistoryData()
   at Blackbaud.Web.Content.Portal.GivingHistoryDisplay2.BindFundPicker()
   at Blackbaud.Web.Content.Portal.GivingHistoryDisplay2.DataBind()
   at Blackbaud.Web.Content.Portal.GivingHistoryDisplay2.Page_Load(Object sender, EventArgs e)
   at System.EventHandler.Invoke(Object sender, EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
 
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Steps to Duplicate

This error may be caused by regional settings. 

culture and UIculture in this environment to fr-FR  - error persists
culture and UIculture in this environment to es-ES  - error persists
culture and UIculture in this environment to EN-GB  - error is NOT present.
 
  • Configure the standard BBIS Transaction Manager part
  • Log in as a donor
the following error message displays:

OOPS , Something went wrong.
If this error is preventing you from doing something that you think you should be able to do , please contact us with the following information.

Error code: 500
Error Description: Exception of type 'system.web.httpUnhandledException' was thrown.
Error log ID: 2708
 

Environment

 Issue seems to be linked to non US/UK environments.
 Blackbaud Internet Solutions
 4.0
 4.0
 Service Pack 9
 4.0.155.0

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