When trying to generate a report such as a Charge Processing Detail Report, the user wants to create a spreadsheet in a .csv format as well as generating a .pdf version. The .csv file has data but the .pdf report is entirely blank.
When running the reports you can only do one format at a time, so you must choose one or the other. If you select 'YES' to .csv, the .pdf will be blank and if you select 'NO' to .csv, and select .pdf as the output type then you will get a full .pdf report. If you want both you will need to run the report twice.