- Break up the query into smaller sections.How to split a Research List into smaller Research Groups
- Check the Gifts tab of the Raiser's Edge records. If they have many gifts (e.g. bi-monthly pledge payments for a couple of years), the large numbers of gift records may cause the integration to time out. To resolve this:
- Log into ResearchPoint and go to Home > The Raiser's Edge Integration > Configure Fields
- Select the Sync from The Raiser's Edge tab
- Unmark the box for Giving Summary
- Try to Add List from RE again
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