Experian Links in ResearchPoint are not Active

When clicking the The Experian Link for Household Mosaic on a constituent record in ResearchPoint, the link goes to a page with the error message: "The Guide is no longer available"
As of ResearchPoint 4.9.605 we have updated the Experian Household Mosaic link to the new Audience Guide.
 

Steps to Duplicate

  1. Log into ResearchPoint
  2. Search under all saved prospects for any record
  3. Open that record
  4. Select the Biographical Information Tab
  5. Select Biographical Data
  6. Click on the hyperlink next to Household Mosaic

Environment

 ResearchPoint
 Yes
 4.9.605

Was this article helpful?