Online Express changes the order of the Unit Price Types

After setting an order for the Unit Prices on an event form, if a change is made to the script upon saving and closing, Online Express may reorder the Unit Prices.
We have evaluated this issue as a potential defect and we have determined it will not be addressed in the software in its current state.  In this case, the risks and challenges outweigh the potential benefit of resolving this issue.

We wish we could address each and every issue that we come across, but there are occasions when addressing certain issues would add risk to causing a bigger problem or would put other prioritized initiatives at risk. 

We strive to select the most impactful changes and issues to address with each release to accelerate the rate at which we deliver new features while sustaining the highest level of quality for our customers.

Alternative Solution:
Manually set the order back to your desired order on the "Get started" tab of the form editor.

Steps to Duplicate

Steps to Duplicate:

1. Log into the Raiser's Edge and select Online Express
2. Select Events at the top
3. Select an existing Event with multiple Unit Price Types
4. Make a change to the Event
5. Select Save and Close
6. Open the Event and see the order of the Price Types changed  

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