Do Not Contact (DNC)
  • If an email address on a record is marked DNC, Online Express will not send to an email to that email address
  • If an email address is present on multiple records that are included in the query of the email list, the email address must be marked DNC on all records included in the query or the email address will be included in the email list
Inactive Checkbox
  • This is available on the Bio 1/Org 1 tabs of constituent records and the General 1 tab of relationship records in The Raiser's Edge 7.94 and higher
  • Online Express does not send emails to email addresses marked Inactive
  • If an email address is present on multiple records that are included in the query of the email list, the email address must be marked Inactive on all records included in the query or the email address will be included in the email list
Primary Checkbox
  • This is available on the Bio 1/Org 1 tabs of constituent records and the General 1 tab of relationship records in The Raiser's Edge 7.94 and higher
  • Online Express will select the primary email in the following situations:
    • When the email address is marked primary on a record included in the query of the email list; regardless of the mapped email type and regardless of whether or not Send to all mapped email types is marked in Account>Integration options
    • When there are multiple email addresses of the same email type present on the record and the option to send all mapped email types is unmarked
NOTE: If there are no email addresses marked primary and the Send to all mapped email types checkbox is NOT marked in Account>Integration options, Online Express will select the first active email address that meets the mapped email type criteria in Account>Integration options>Email mapping in the Online Express plugin.

First active email address = The topmost email address that is not marked inactive or DNC on the Email Addresses tab of the Contact Information grid in the constituent/relationship record.

For further information, please review How does Online Express filter email addresses in email blasts?