Error: ‘The amount entered does not equal the number of units multiplied by the median price per unit. If this is acceptable, click Save on the form. If not, please update the number of units, median price per share, or the amount.’ when selling stock.

When a gift of stock is given by a constituent, it can later be sold by the organization.  When completing the transaction by adding the sale amount, fees, units sold, and median price per share into their respective fields, then saving, the error occurs:

The amount entered does not equal the number of units multiplied by the median price per unit. If this is acceptable, click Save on the form. If not, please update the number of units, median price per share, or the amount.
We're currently evaluating this issue for a fix in a future patch or service pack. 

Steps to Duplicate

  1. Go do the stock donation revenue record
  2. Select Sell stock
  3. Enter the sale amount, fees, Units sold, and median price per share
  4. When tabbing or clicking out of the median price field, an extra trailing 0 will be added to the price, making it 4 digits
  5. Save
  6. Get error
  7. Remove trailing 0
  8. Save
  9. Transaction completes successfully

Environment

 Blackbaud CRM
 4.0

Was this article helpful?