This may be happening on the front end Faculty and Staff directory because the Job Title is too long.

To have the correct space between the photo and the text, the Job Title needs to be cut down to appear on one line. To do this, you'll need to edit the Job Title under:
  1. Core > Users > Edit User Profile Data
  2. Search the faculty member
  3. Under the Business section, edit the current Job Title and make this shorter
  4. Save & Exit
User-added image