KPI’s tab of the information Library shows values in incorrect currency

KPI’s tab of the information Library shows values in incorrect currency based on internet options language settings
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Steps to Duplicate

1.    Log into sample data and go to analysis > Information Library > KPI’s
2.    Viewing the existing KPI’s note the columns Goal Value, Satisfactory Target and Good target will all show the GBP symbol £
3.    In the control panel select internet options > languages and change the language to English United States
4.    Log into sample data and go to analysis > Information Library > KPI’s
5.    Note the currency symbol changes to USD $ the value remains the same but the currency is wrong.

 

Environment

 Blackbaud CRM
 4.0
 4.0
 Service Pack 9
 4.0.158.0

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.