What is the optimal setting for credit card retries?

The client is looking for a best practices solution for credit card retry setting.
The optimal setting is best worked out with the client's Charge Vendor (i.e. Sage).  In version 5.0.19 of TA there is a feature the client may find helpful:

Codes to change to a CK Pledge
TA references this system preference (located under Procedures/Charge Processing, in the Operation Preferences section) when a payment is declined during Charge Processing.  
Set this preference to one or more rejection codes that indicate a charge pledge should be changed to a CK pledge when a payment is declined.  When a payment is declined with any of the specified rejection codes, Charge Processing will change the pledge to a CK pledge regardless of the Maximum Number of Charge Rejections system preference (see "Maximum Number of Charge Rejections)



Was this article helpful?