Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
If you built a list that pulls users in the Student role or just the Incoming Student role and users are missing from the list, make sure they are in the role the list is built for.
If you built the list to pull Student role members, it is possible that the students missing from the list are actually in the Incoming Student role.
Likewise, if you built the list to pull Incoming Student role members, it is possible that the incoming students missing from the list are actually in the Student role.