0 Results when Filtering by Pay Method in the Raiser's Edge Luminate Plugin

When someone tries to filter on Pay Method within the RELO Plugin, the plugin does not show any gifts unless it is set to all Pay Method type.
This issue was resolved with the July 2016 release of the RELO plugin and web services. How to Install or Update the Luminate Online Marketing Plug-in and/or Blackbaud Web Services for The Raiser’s Edge.

Steps to Duplicate

  1. Open the Raiser's Edge
  2. Open the RELO Plugin
  3. Open Gifts and Registrations
  4. Click filter at the top
  5. Uncheck all and check "Cash" or any that have gifts in the pay method
  6. Click apply and results are blank


 Raiser's Edge and Raiser's Edge Luminate Plugin

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