BBDW REVENUESCHEDULEDIMID is lost when changing constituent on pledge

After changing the constituent on a pledge the data warehouse refresh replaces the REVENUESCHEDULEDIMID value in the BBDW.DIM_REVENUESCHEDULE table.

Steps To Duplicate

1. In CRM create a new pledge with monthly payments for a constituent.
2. Run the ETL process.
3. Using SSMS check the BBDW.DIM_REVENUESCHEDULE table for the REVENUESCHEDULEDIMID
4. In CRM change the constituent on the pledge using the 'Change constituent on pledge' task when viewing the pledge.
5. Run the ETL process.
6. Using SSMS check the BBDW.DIM_REVENUESCHEDULE table for the REVENUESCHEDULEDIMID
- The REVENUESCHEDULEDIMID value has been changed to 0 (zero).


SQL for checking REVENUESCHEDULEDIMID:
--=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--
SELECT 
    FT.FINANCIALTRANSACTIONSYSTEMID, 
    FT.FINANCIALTRANSACTIONLOOKUPID,
    RS.REVENUESCHEDULEDIMID
FROM BBDW.FACT_FINANCIALTRANSACTION FT
LEFT JOIN BBDW.DIM_REVENUESCHEDULE RS
    ON FT.REVENUESCHEDULEDIMID = RS.REVENUESCHEDULEDIMID
WHERE FT.FINANCIALTRANSACTIONLOOKUPID = 'xxxxx' -- Revenue ID from revenue page.
--=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--
 

Answer:

Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

Affected Product:

BLKB CRM

Affected Product Version:

4.0

Resolved Version:

4.0

Resolved Patch/Service Pack:

Service Pack 10

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Article Number

100873

Products

  • Blackbaud CRM
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