Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
If a Student is marked Not Returning on their Contract but they are still showing as Returning on the Contract Status Report, please check to make sure a Not Returning Confirmed By Date has been added for that Student. To check this:
Go into > onBoard > People Finder
Search for the Student
Edit their Contract
Add a Date for the Not Returning Confirmed By Date:
Once you add the Not Returning Confirmed Date, on the Contract Status Report, under Returning, it will say No instead of Yes.