Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
Deleting a registrant in an event registration form does open remaining spots in an event registration form.
If you delete a registrant and they made a payment, that payment will need to be refunded through the payment gateway. On Products only collect the information, not the payments. You will need to contact your school's payment gateway to discuss refunding the registrant. To delete them from the form, you will go to: