Error: Unhanded exception has occurred in a component in your application... Parameter is not valid - when posting to the General Ledger

The following error messages may occur when posting to the General Ledger from The Raiser's Edge:

Error: Unhanded exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue. Parameter is not valid.
Error: Automation error: Not enough storage is available to process this command.
Error: Error in report (997)

These errors occur when running the pre-post report or posting to GL.  The issue only occurs after working in the software for 15-45 minutes. 

We have evaluated this issue as a bug and we have determined it will not be addressed in the program in its current state.  In this case, we believe the risks and challenges outweigh the potential benefit of resolving this issue. We strive to select the most impactful changes and issues to address with each release to accelerate the rate at which we deliver new features while sustaining the highest level of quality for our customers.

We recommend adding any program suggestions to our Ideas Community page. Our developers check here first when building program enhancements to see what our users are most interested in seeing implemented.

Alternate solution

  1. Exit and sign out of The Raiser's Edge.
  2. Log back into The Raiser's Edge.
  3. Click on Admin in the left menu.
  4. Click on Post to GL.
  5. Complete the posting process.

Steps to Duplicate

1. In Admin > Security, select Post to General Ledger
2. Select Run the General Ledger pre-posting report.
3. Select the Gifts to Include, Start and End Date
4. Select to run the pre-posting report.
5. Exit from the Validation Report screen
6. Exception Report appears with the Error and large red X

RED X Error

Environment

 Raiser's Edge
 7.95

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