Constituent queries are slow to open or unable to be opened

When a user tries to open a constituent, individual, or organization query, it takes several minutes to open or it freezes the system. Trying to create new queries of the same types freezes the system. However gift queries and all other query types are not affected.
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Steps to Duplicate

  1. Login to Raiser's Edge
  2. Choose Query from the menu
  3. Attempt to open a query of type constituent, individual, or organization
OR
  1. Login to Raiser's Edge
  2. Choose Query from the menu
  3. Click New Query
  4. Select a query type of constituent, individual, or organization
  5. Click OK

 

Environment

 Raiser's Edge

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