Often times, when users want to check to see what version of GIFTS they have installed, they are able to go to the Help menu and choose the About GIFTS option in order to view this information.
What we are seeing is that, in either cases where users upgrade to GIFTS 6.7 or if there are fresh installs of GIFTS 6.7, the version reported from the About GIFTS option displays as GIFTS 6.6, or GIFTS 6.6 I6.0 for our IGAM subscribers.
We can confirm that this misinformation reported in About GIFTS is a Bug in the software and has been classified as such. To view the actual Version numbers, please follow the steps below:
1. As above, go to Help menu > About GIFTS 2. Click System Info in the lower right area of the MicroEdge GIFTS window that appears 3. This option will bring up a GIFTS Diagnostics window. Here, you will be able to see the actual GIFTS Version (and IGAM Version if you are a subscriber to IGAM) installed, which should be as follows if you are on GIFTS 6.7:
GIFTS Version: 6.7 IGAM Version: 6.2
If following these steps does not yield the expected results above, please contact us with the customer support number for GIFTS listed at https://www.blackbaud.com/contact-us/ which will always have the most up to date information,
Steps to Duplicate
1. Install GIFTS 6.7 on your workstation, whether it is an upgrade or fresh install OR local or network 2. Once installed, go to Help >About GIFTS 3. Note that this displays the information below