When trying to set up an RSS feed in Altru you may encounter this error: internet explorer does not have the correct user name and password information to access this feed. This is because a feed for that area in Altru may have already been setup with the incorrect credentials
To fix this you will need to delete the feed from your Internet Explorer feed list.
Open Internet Explorer
Press ALT + C
Click on the feeds tab > right click the feed with the wrong credentials