You may encounter an issue that causes your application in Blackbaud Hosting Services to freeze or hang when you click on the Export module or when you click New Export to create a new export. This may occur for only one Blackbaud Hosting Services account. It is a result of incorrect information being associated with the Blackbaud Hosting Services user account.
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Affected Blackbaud Hosting Services and Application username(s)
The exact steps to duplicate the issue (click by click).