When integrating Outlook and The Raiser's Edge, the option to be able to add an Outlook User ID on the user profile in Administration > Security is not visible.
Article
Number:101169
Products:
Raiser_s_Edge_RE
We are currently evaluating this issue and will update this article when we have more information.
Steps to Duplicate
1. Open The Raiser's Edge 2. Go to Admin > Security 3. Open up one of the users' profiles 4. Look to the right of the window, there is no 'Outlook user' box under Constituent name