Error: Data could not be saved. The INSERT Statement conflicted with the CHECK constraint "CK_MKTSEGMENTATION_IDSETEXISTS". The conflict occurred in database "XXX", table "dbo.MKTSEGMENTATION" - when copying an appeal

You may not be able to copy your appeal mailing. You may receive the following error when copying an existing appeal mailing:

"Data could not be saved.  
The INSERT statement conflicted with the CHECK constraint "CK_MKTSEGMENTATION_IDSETEXISTS". The conflict occurred in database "XXX", table "dbo.MKTSEGMENTATION"
You may receive this error when the name of the selection created by the copy is too long. This will cause your appeal name to run out of string space. You can review the selection name by taking the following steps:
  1. In Marketing and Communications > Select Appeal Mailings
  2. Select the arrows to the left of the appeal you are copying > Select Edit > Review the selection name (image included below)
  3. Edit the name of the selection to a unique name > Save
  4. Select the arrows to the left of the appeal > Copy > See the appeal copies
User-added image

 

Steps to Duplicate

     1. Go to Marketing and Communications > Appeal Mailings
     2. Select the arrows to the left of the affected appeal > Select Copy
     3. Receive the error 

Environment

 Altru Arts & Cultural

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.