.RPT modified when running Crystal Report out of Custom Reports

Users may find that, when previewing a Crystal Report out of Custom Reports in the Raiser's Edge, the "Date modified" on the attached .RPT file is changed to reflect the date that the report was run. Additionally, users may notice the "Save data with this report" field being altered after the Crystal Report is run out of the Raiser's Edge. These changes are not seen when the report is run out of Crystal Reports.

 

If you encounter this issue in the latest version and patch of Raiser's Edge please contact support and reference this article.

Steps to Duplicate

1. Open Crystal Reports.
2. Open the .RPT file that will be included in the Custom Report.
3. Select to File>Save data with this report. Note that the field is unmarked.
4. Note the Date modified on the .RPT file.
5. Log into the Raiser's Edge.
6. Select Reports>Custom Reports.
7. Double-click to open the Custom Report.
8. Click Preview.
9. Open Crystal Reports.
10. Open the .RPT file that was included in the Custom Report.
11. Select File>Save data with this report. Note that the field is now marked.
12. Note that the date modified on the .RPT file is changed to reflect the time at which the Custom Report was run out of the Raiser's Edge.

Was this article helpful?