The receipt amount field shows the full refund amount for partially refunded payments on the Revenue Annual Statement Report

On the Revenue Annual Statement Report, when a payment is refunded, the Receipt Amount field may show a full refund amount (even if it was only partially refunded).

Article Number: 101341

Products:

  • Altru_Arts_Cultural
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. Add a donation via a Sales Order
  2. Go to Sales > Refunds and partially refund the donation
  3. Go to Revenue > Revenue Annual Statement
  4. Run the report for today's date
  5. Scroll through the pages and find the constituent with the order
  6. Note that the receipt amount shows a full refund instead of a partial refund

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