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On the Revenue Annual Statement Report, when a payment is refunded, the Receipt Amount field may show a full refund amount (even if it was only partially refunded).
Example:
$10 Donation -> $5 Refund
Report:
Report:
| Type | Amount | Receipt Amount |
| Payment | $10 | $10 |
| Payment | ($5) | ($10) |
Article Number: 101341
Products:
Our Product Development team has reviewed this issue, its impact in the software, and the availability of an alternative solution. After careful consideration, we have determined that this issue will not be addressed currently in the Altru software. Product Development will be focusing development resources in other existing areas of the product, as well as new feature development.
Steps to Duplicate
- Add a donation via a Sales Order
- Go to Sales > Refunds and partially refund the donation
- Go to Revenue > Revenue Annual Statement
- Run the report for today's date
- Scroll through the pages and find the constituent with the order
- Note that the receipt amount shows a full refund instead of a partial refund
Environment
Altru Arts & Cultural
4.9
