Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
A user is part of several distribution groups, yet there are no Pushpage groups listed for that user in Core and the user is not able to subscribe or unsubscribe to any Pushpages under Settings in their name menu.
This section of bulk email communication will populate only after the user has received their first Pushpage from that group. Until the Pushpage is sent, the user will have no record of being in that Pushpage group.