Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
When generating or exporting data from a report, the connection will occasionally time out and we will receive the following error:
This site can't be reached [Site URL] unexpectedly closed the connection.
We are currently evaluating this issue and will update the article when we have more information
Click Chat with Support and reference this article.