Spouse lookup ID field grayed out in batch entry and cannot be editied

When importing records into a batch, if the Spouse lookup ID field is mapped to Spouse and information is imported in the field, the field then becomes grayed out in the batch and cannot be edited.  The expected behavior is if you clear the spouse last name out of the spouse last name field then the spouse lookup ID should be editable. 
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 


 Blackbaud CRM
 Service Pack 10

Was this article helpful?