Group sales refunds are not showing in revenue history of household record

When viewing the revenue history tab of a household record, you may notice that group sales refunds are missing.
This issue has been resolved. If you experience this error, please chat with support to provide the exact steps that were taken.

Steps to Duplicate

  1. From Individual's constituent record, go to Revenue>Revenue history
  2. Take note of the payment and refund on a group sale
  3. Got to the constituent's household record
  4. See that the payment displays, but not the refund

Environment

 Altru Arts & Cultural
 Yes
 4.8
 4.92

Was this article helpful?