Number of users in list does not match number of users in distribution group

If you create a list of users and then add the list to a distribution group, the number of valid recipients may not appear to equal the number of users in the list.

Article Number: 101500

Products:

onMessage

If the number of users in list does not appear match number of users in distribution group:

Go to onMessage > Communication > Pushpage > Distribution Groups.
Locate the distribution group in the listing.
Click the Recipients link corresponding to the distribution group.
Click through each of the tabs noting the number of recipients listed in each tab.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!

Number of users in list does not match number of users in distribution group

Was this article helpful?

Blackbaud Community

Chat with Support

Connect