Number of users in list does not match number of users in distribution group

If you create a list of users and then add the list to a distribution group, the number of valid recipients may not appear to equal the number of users in the list.

Article Number: 101500

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onMessage

If the number of users in the list does not appear to match the number of users in the distribution group:

Go to School Website > Communication > Pushpage > Distribution Groups.
Locate the distribution group in the listing.

Click the Recipients link corresponding to the distribution group.

Click through each of the tabs noting the number of recipients listed in each tab.

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Number of users in list does not match number of users in distribution group

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