How does address sharing in ON and Raisers Edge affect how REConnect updates addresses

Organizations may have the ON and Raisers Edge products and want to know how the address sharing functions in both products will affect address updates from ON records to Raisers Edge records.
  • ON records that share an address and are linked to RE records should flow down and update all addresses accordingly.
  • Records in ON with non-shared addresses will not update and will remain separate in RE.
  • RE records (linked to an ON record) that share an address with another RE record not linked to ON records will respect the address sharing rules.
  • When an address update flows down to a linked RE record that shares their address any RE records that share that address should also reflect the updated address.

Steps to Duplicate


 

Was this article helpful?