Error: Would you like to clear the marketing effort, appeal, and source code? - when entering Membership Dues through Membership Dues Batch

When entering Membership Dues, and populating the marketing information using only a Finder number, a popup appears asking if you would like to clear the Marketing Effort, Appeal, and Source Code. This popup is unnecessary, because the finder number and constituent have not been changed. 
 

Error: Would you like to clear the marketing effort, appeal, and source code? 

This issue has been resolved. If you experience this error, please chat with support to provide the exact steps that were taken.

Steps to Duplicate

  1. Go to 'Enter Membership Dues' 
  2. Enter only a valid Finder Number. 
  3. Press Tab and enter in the Membership Program, Level, Term, and Date. 
  4. Enter the payment information > Navigate to a new row 
  5. Notice popup saying 'Would you like to clear the Marketing Effort, Appeal, and Source Code?' 
  6. Click No. Notice that no changes are made, and dues entry can continue as normal. 

Environment

 Altru Arts & Cultural
 Yes
 4.9
 4.94

Was this article helpful?