Error: Credits earned are required when the 'Use Final Grades' GPA option is selected

Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same.  
We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.


When entering transfer grades, users may receive an error message when entering 0 in the Credits Earned field with the GPA field marked as either Use Final Grades, or Use Term Grades. 
Instead of entering a 0, enter 0.0 in the Credits Earned field and click Save. 

Steps to Duplicate

1. Go to onRecord > Procedures > Grading.
2. Select Manage Grades.
3. Find the student you're wishing to add a transfer grade to.
4. Under their name, select view next to Grades & Credits - Transfer.
5. Click Add Transfer Course.
6. Select the desired information.
7. In the GPA field select either Use Term Grades or Use Final Grades.
8. Select a Grade and Credit Attempted.
9. In the Credits Earned field enter 0.
10. Click Save.
11. Receive error message.

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