To have a CRM specific import file returned with your Standard Persistent Key results file returned the submission file name must start in one of the following ways:
  • RE_ (Raiser's Edge 7 / NXT)
  • CRM_ (Blackbaud CRM or Altru)
For example, naming your submission file RE_testfile.csv will return a results file that is ready to import into The Raiser's Edge.  

Once your organization has the file or files ready the following articles might be helpful: