After cancelling an unresolved sales order in Altru, the order is missing or the constituent cannot be found in Altru.
If an unresolved sales order is cancelled in Altru, the credit card will be refunded for the amount of the order.
There will not be an order, or refund showing in Altru. The unresolved sales order screen is the same as the Advanced Sales screen, or the Daily Sales screen. When an order is cancelled in either of these places in Altru, the card is refunded and no record is kept in Altru of this transaction.