In order to resolve the issue causing this error, or similar errors (Unable to identify GIFTS Online client in RED writing when trying to run a report) 

Please do the following:

1. Launch Windows Control Panel
2. Internet Options > Security Tab
3. Click Trusted Sites Icon 
4. Click Sites
5. Please add the following URL to your list reports.gogiftsonline.com OR https://reports.gogiftsonline.com
6. Click close
7.Restart your browser