In order to resolve the issue causing this error, or similar errors (Unable to identify GIFTS Online client in RED writing when trying to run a report) 

Please do the following:

1. Launch Windows Control Panel
2. Internet Options > Security Tab
3. Click Trusted Sites
4. Click Sites
5. Please add the following URLs to your list:
    https://*.gogiftsonline.com
    https://reports.gogiftsonline.com
    https://repository.docs.gogiftsonline.com
6. Click Close
7. Restart your browser