- View Log in Core > Settings > Connect Education Edge.
- Next to User Records, click View Log.
- Click the view errors link
For Error: NULL Grad Year or Grade [XXXX], ensure the user listed has the Class of entered in The Education Edge:
- In Registrar's Office, go to Records > Courses > Students
- Open the student's record
- Select the Enrollments tab
- Ensure the correct graduation year is entered in the Class of field
If no errors are received and users are not syncing over:
- In The Education Edge, ensure the student is enrolled in at least one course for the current Academic Year
- Ensure that the Term dates match between The Education Edge and Core
- Verify that the current Academic Year is selected to synchronize in Core > Settings > Connect Education Edge > Edit Setup Options