Customize home page option shows red x instead of a icon next to a task

Customize home page option shows red x instead of a icon next to a task on the home page.
Icon is not loaded properly via shell design.  Navigate to Admin//Application//Shell Design//Tasks and find the task in question.  Edit the one in question and search for a Small Image that is 16x16 in size.

Steps to Duplicate

1.  Go to home page
2.  Click on customize
3.  Customize home page screen opens and on a given functional area you may notice that instead of a image icon you have a red x showing.

Environment

 Blackbaud CRM
 4.0

Was this article helpful?