We can do this by creating a query to pull in constituents that are members of your target group, but have not completed the action alert. Follow the steps below to identify these constituents.
  1. Go to Data Management > Query
  2. Click Create a new Query
  3. Fill out the required fields and click Save
  4. Click Add Group Clause
  5. Search for the target group that you used in your last email
  6. Click the group name to select it and click Save
  7. Click Add an Interaction Clause
  8. Click Referenced Types from the Interaction Group list
  9. Click Action Alert Response and choose the Action Alert from the list
  10. Click Save
  11. Click Save Query and then Run Query
  12. Now you can use the Query results to build a group
Now you have a group of constituents that you targeted in your last email who have not completed the Action Alert.