This can occur if the registration information was changed by an admin after the participant registered. All registration questions have their own unique ID in Luminate Online, and the participant's registration profile will store all unique answers on it for later reporting.

As an example, if participation type A is asked:
  • T-shirt size
  • Dietary restrictions
  • Longest distance ran for an event
And participation type B is asked:
  • T-shirt size
  • Dietary restrictions
  • Longest distance walked for an event
If a participant changes from type A to Type B, only "T-shirt size" and "Dietary restrictions" will be overwritten (if they are different answers). The registration record will still show unique answers for both "Longest distance ran for an event" and "Longest distance walked for an event" in reports.

To prevent this reporting behavior when changing participation types for a participant, you will want to follow the steps in this article but create the new registration in the same event with the new participation type instead.