You may receive this error on your web forms when one of the program tied to your combination is not available for online sales. We can resolve this error by following the steps below to ensure that both forms are approved for the web:
  1. Navigate to web > manage program forms
  2. Search the first program associated with your combination > ensure that it is approved for the web
  3. Search the second program associated with your combination > ensure that it is approved for the web
If one of your programs is not approved for the web we can take the following steps to approve the program for the web:
  1. Navigate to web > manage program forms
  2. Search the program that needs to be approved > select the arrows to the left of the program
  3. Click approve for web