- From Revenue, click Blackbaud Payment Service Merchant Accounts
- Ensure that Blackbaud Merchant Services is the Default authorization account and the Default card present account (both columns have a green check mark)
- Ensure that the process mode is set to Test
- Click on Sales, then Daily Sales
- Add an item to the cart, click Credit
- Swipe the card
- Receive error: Error: Payment Service Error. Unable to process transaction at this time.
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