Users without access to Ratings in databaseview can view Ratings in webview

After creating a user group without access to Ratings in the RE database and adding a user to this group, users are able to view wealth ratings in NXT even though they cannot view these ratings in the RE database.
Have a user with Supervisor rights in Database View perform the following steps:
  1. Log into Database View
  2. Click Admin>Security
  3. Under User groups, double-click on the user group in question
  4. Click on Records
  5. Click on Options...
  6. Select Constituents
  7. In the Constituent Permissions grid, scroll to the Ratings row
  8. Ensure the ViewAdd, and Edit checkboxes are unmarked
  9. Click OK
  10. Wait 10-15 minutes for the changes to propegate from Database View to Web View
If the user still experiences this behavior, please contact Support with the following information:
  1. The name of the impacted user(s)
  2. The impacted users' RE usernames
  3. The name of the Security group(s) that the impacted RE usernames are assigned to
  4. A copy of the Security Group Report for the Security groups documented in Step 3
    1. In Database View, navigate to Admin>Security
    2. Right-click the Security group
    3. Click Export
    4. In the Export window, select the following options
    5. Click OK to the Export Options window
    6. Designate where to save the file
    7. Click Save
    8. Provide the exported report(s) to the Support representative

Steps to Duplicate

  1. Log into RE using a username with Supervisor rights
  2. Click Admin>Security
  3. Click "New User Group"
  4. Highlight Records
  5. Click Options
  6. Select Constituent
  7. Unmark the "View", "Add", "Edit", and "Delete" checkboxes for the Ratings row
  8. Click Save and Close
  9. Open any user record in Admin>Security
  10. Select "Selected group rights" 
  11. Select the user group saved in step 8
  12. Click Save and Close
  13. Wait 15-20 minutes and have the user log into https://renxt.blackbaud.com 
  14. Open any constituent record
  15. Notice the user has access to the Ratings tile
  16. Have the user log into databaseview
  17. Have the user open the same constituent record from step 14
  18. Notice the user cannot see the Ratings tile

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