You may see the following error: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Startup Error: Win32 Heap function failed Main Startup Step: CBBStartSeq.Startup Start Sequence Step: ConnectToDB when performing one of the following actions:
Submitting a transaction in NetCommunity
Saving an area in NetCommunity
For On-Premise Clients: Reviewing your testconfig page: [domain]/testconfig.aspx
For On-Premise Clients: Reviewing the error logs for the NetCommunity Web Server
This error typically indicates a locked connection on the Raiser's Edge Web Server.
If you are fully hosted by Blackbaud - this error should resolve itself momentarily.
If Blackbaud does not host your Raiser's Edge's - work with your IT department to resolve the locked connection on the Server.