Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
If a parent fills out a school form with information regarding grandparents that do not exist in the system, how will the form handle this?
When the form is submitted, if the parents submitted information regarding users that do not exist, the system will create a new user and assign the correct relationship to the user the form was originally regarding.